Roll Pans .CA Terms & Conditions

Normal transit times are as follows; 1 business day to Alberta & Saskatchewan, 2 Days to BC & Manitoba, 3 days to Southern Ontario & Quebec, 4 to 10 days to the rest of Canada. Rural and "Beyond" locations may take extra time. Please allow time for your order to be processed in addition to these shipping times.

Return Policy

Returns are only accepted on items marked as "30 Day Return Policy Applies"

Items marked as discounted or clearance are being sold at a reduced price and are not eligible for return. Items marked as Special order are not returnable for any reason. All returns require prior authorization. Parts sent back without authorization will be refused or destroyed. The customer is responsible for return shipping charges except on items shipped back due to defective from new or item not as described.

Credit for returns that are approved and accepted will be credited back to the credit card or PayPal account used for payment less a 5% credit card and handling fee. Orders paid by credit card or PayPal and canceled before shipping will have a 3% fee deducted for credit card processing and handling charges. The reason for this is that the credit card fees are not refunded to us and rates vary from 2.5% to 3.45%. Returns for products that are paid by eTransfer will have the full amount returned.